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INTELLECTUAL PROPERTY All intellectual property on the Website is owned by us or our licensors, which includes materials protected by copyright, trademark, or patent laws. All trademarks, service marks, and trade names are owned, registered, and/or licensed by us. All content on the Website, including but not limited to text, software, code, designs, graphics, photos, sounds, music, videos, applications, interactive features, and all other content is a collective work under UK and other copyright laws and is the proprietary property of the Company; all rights reserved.
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USE OF COMPANY MATERIALS We may provide you with certain information as a result of your use of the Website, including but not limited to documentation, data, or information developed by us, and other materials which may assist in the use of the Website or Services (“Company Materials”). The Company Materials may not be used for any other purpose than the use of this Website and the services offered on the Website. Nothing in these Terms of Use may be interpreted as granting any licence of intellectual property rights to you.
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ACCOUNT AND ACCOUNT USE If your use of the Website requires an account identifying you as a user of the Website (an “Account”):
- You are solely responsible for your Account and the maintenance, confidentiality, and security of your Account and all passwords related to your Account, and any and all activities that occur under your Account, including all activities of any persons who gain access to your Account with or without your permission;
- You agree to immediately notify us of any unauthorised use of your Account, any service provided through your Account, or any password related to your Account, or any other breach of security with respect to your Account or any service provided through it, and you agree to provide assistance to us, as requested, to stop or remedy any breach of security related to your Account; and
- You agree to provide true, current, accurate, and complete customer information as requested by us from time to time, and you agree to promptly notify us of any changes to this information as required to keep such information held by us current, complete, and accurate.
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PAYMENT When you make a purchase on the Website, you agree to provide a valid instrument to make a payment. Pay attention to the details of the transaction, as your total price may include taxes, fees, and shipping costs, all of which you are responsible for.
When you provide a payment instrument to us, you confirm that you are permitted to use that payment instrument. When you make a payment, you authorise us (and our designated payment processor) to charge the full amount of the payment instrument you designate for the transaction. You also authorise us to collect and store that funding instrument, along with other related transaction information.
If you pay by credit or debit card, we may obtain a preapproval from the issuer of the card for an amount as high as the full price. If you cancel a transaction before completion, this pre-approval may result in those funds not otherwise being immediately available to you.
We may cancel any transaction if we believe the transaction violates these Terms, or if we believe doing so may prevent financial loss.
In order to prevent financial loss to you or to us, we may contact your funding instrument issuer, law enforcement, or affected third parties (including other users) and share details of any payments you are associated with, if we believe doing so may prevent financial loss or a violation of law.
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SALE OF GOODS AND SERVICES We may sell goods or services or allow third parties to sell goods or services on the Website. We undertake to be as accurate as possible with all information regarding the goods and services, including product descriptions and images. However, we do not guarantee the accuracy or reliability of any product information and you acknowledge and agree that you purchase such products at your own risk.
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SHIPPING, DELIVERY, AND RETURN POLICY You agree to ensure payment for any items you may purchase from us and you acknowledge and affirm that prices are subject to change. When purchasing a physical good, you agree to provide us with a valid email and shipping address, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information you provide to us. If we do so after payment has been processed, we will issue a refund to you in the amount of the purchase price. We may also request additional information from you prior to confirming a sale and we reserve the right to place any additional restrictions on the sale of any of our products. For the sale of physical products, we may preauthorise your credit or debit card at the time you place the order, or we may simply charge your card upon shipment. You agree to monitor your method of payment. Shipment costs and dates are subject to change from the costs and dates you are quoted due to unforeseen circumstances. For any questions, concerns, or disputes, you agree to contact us in a timely manner at the following: hello@balmoraldistribution.co.uk
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AFFILIATE MARKETING & ADVERTISING We, through the Website and its services, may engage in affiliate marketing whereby we receive a commission on or percentage of the sale of goods or services on or through the Website. We may also accept advertising and sponsorships from commercial businesses or receive other forms of advertising compensation.
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ACCEPTABLE USE You agree not to use the Website for any unlawful purpose, or any purpose prohibited under this clause. You agree not to use the Website in any way that could damage the Website, the services, or the general business of Balmoral Distribution. You further agree not to use and/or access the website: a) To harass, abuse, or threaten others or otherwise violate any person’s legal rights; b) To violate any intellectual property rights of us or any third party; c) To upload or otherwise disseminate any computer viruses or other software that may damage the property of another; d) To perpetrate any fraud; e) To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme; f) To publish or distribute any obscene or defamatory material; g) To publish or distribute any material that incites violence, hate or discrimination towards any group; h) To unlawfully gather information about others.
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PROTECTION OF PRIVACY Through your use of the Website, you may provide us with certain information. By using the Website, you authorise us to use your information in the UK and any other country where we may operate.
When you register for an account, you provide us with a valid email address and may provide us with additional information, such as your name and/or billing information. Depending on how you use our Website, we may also receive information from external applications you use to access our Website, or we may receive information through various web technologies, such as cookies, log files, clear gifs, web beacons or others.
We use the information gathered from you to ensure your continued good experience on our website, including through email communication. We may also track certain of the passive information received to improve our marketing and analytics, and for this, we may work with third-party providers.
If you would like to disable our access to any passive information we receive from the use of various technologies, you may choose to disable cookies in your web browser. Please be aware that we will still receive information about you that you have provided, such as your email address.
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REVERSE ENGINEERING & SECURITY You may not undertake any of the following actions: a) Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Website; b) Violate the security of the Website through any unauthorised access, circumvention of encryption or other security tools, data mining or interference to any host, user or network.
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DATA LOSS We are not responsible for the security of your Account or Content. Your use of the Website is at your own risk.
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INDEMNIFICATION You defend and indemnify Balmoral Distribution, and any of its affiliates, and hold us harmless against any and all legal claims and demands, including reasonable solicitor’s fees, which may arise from or relate to your use or misuse of the Website, your breach of these Terms and Conditions, or your conduct or actions. We will select our own legal counsel and may participate in our own defence if we wish to so.
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SERVICE INTERRUPTIONS We may need to interrupt your access to the Website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access to the Website may be affected by unanticipated or unscheduled downtime, for any reason, but that we will have no liability for any damage or loss caused as a result of such downtime.
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TERMINATION OF ACCOUNT We may, in our sole discretion, suspend, restrict or terminate your Account and your use of the Website, effective at any time, without notice to you, for any reason, including because the operation or efficiency of the Website.
